Please note all returns postage is covered by the buyer and Chic 2 Chic Boutique will not reimburse postage costs.

Personalised items that are specially made, or ordered, with any customised aspect that makes the item unique to your requirements and therefore cannot be resold cannot be refunded.  Please check your order carefully prior to payment.

Princess Dress Sets are all made to order so therefore non refundable. Credit note or exchange only.

Payment Plans have a non refundable deposit. Xmas payment plans must receive full payment six weeks before Xmas.

 Item’s must be returned in same condition as received unless photo evidence of damage is provided. We will inspect and notify you of whether your return is successful.

                                                                        If you have a query relating to an item you have received please contact us on

All items must be checked for any damages within 7 days of receiving your order.